Privacy Policy

Last updated: July 14, 2025

1. Introduction

Pronolauda ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Name, email address, phone number, and mailing address
  • Vehicle Information: Make, model, year, and license plate number
  • Service Records: Details about services performed on your vehicle
  • Usage Data: Information about how you use our website and services
  • Cookies: Data collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process appointments and service requests
  • Communicate with you about your vehicle and our services
  • Send you marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and abuse

4. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent for data processing
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie banner or your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Address: 166 Serangoon Road Junction, Norris Rd, Singapore 218050
  • Phone: +65 6292 2368
  • Email: [email protected]

This Privacy Policy is governed by the laws of Singapore.